DecyfrAI (“DecyfrAI,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, or communicate with us through our website contact options.
DecyfrAI operates from Alberta, Canada. This Privacy Policy is intended to reflect our current website practices and should be read together with our Terms of Service.
1. Information We Collect
Our website is primarily informational. We do not currently allow visitors to create accounts, make purchases, or access a client portal through the website.
We may collect the following information when you choose to provide it:
- Name.
- Email address.
- Phone number, if provided through our chat or SMS widget.
- Message content or inquiry details.
- Any other information you choose to include when contacting us.
Our existing contact form collects your name and email address. Contact form submissions are sent to contact@decyfrai.com.
Our website may also include a GoHighLevel/LeadConnector chat widget. If you use the widget, it may collect your phone number, message content, and other information required to provide chat or SMS communication.
2. Information Collected Automatically
We do not currently use Google Analytics, Meta Pixel, advertising pixels, or similar tracking tools on our website.
However, our website and third-party service providers may automatically process limited technical information required to operate, secure, and deliver the website and communication tools. This may include information such as your IP address, browser type, device information, server logs, and basic diagnostic information.
3. How We Use Personal Information
We use personal information to:
- Respond to inquiries.
- Communicate with potential and existing clients.
- Provide follow-up messages related to an inquiry.
- Understand and manage potential client opportunities.
- Deliver, improve, and manage our business services.
- Maintain security and prevent misuse of our website or communication channels.
- Comply with legal or regulatory obligations.
We do not sell your personal information.
4. SMS and Chat Communications
If you contact us through the GoHighLevel/LeadConnector chat widget, communications may occur by SMS, chat, or similar messaging channels.
We use SMS/chat communications to respond to inquiries and send related follow-up messages. Standard message and data rates may apply depending on your mobile carrier and plan.
Where supported by the messaging system, you may opt out of SMS messages by replying “STOP.”
5. Sharing of Personal Information
We may share or provide access to personal information only as needed for business and operational purposes.
Personal information may be accessible to:
- DecyfrAI.
- Subcontractors working with DecyfrAI when their work is relevant to the inquiry, project, sales process, website work, automation work, or client communication.
- Third-party service providers that help us operate our website, email, chat, SMS, hosting, domain, and related business systems.
Subcontractors may have direct access to email and GoHighLevel where needed for relevant business purposes. DecyfrAI intends to use confidentiality or contractor agreements with subcontractors who may access business or client information.
Known or likely third-party service providers include GoHighLevel/LeadConnector, Vercel, Namecheap, and our email provider.
6. Storage and Location of Information
We do not currently store website inquiry information in a custom DecyfrAI-owned database.
Information may be stored or processed through our email provider, GoHighLevel/LeadConnector, website hosting provider, domain provider, and related service providers.
Some providers may store or process information outside Alberta or outside Canada. By contacting us through the website, you understand that your information may be handled through third-party systems that may operate in other jurisdictions.
7. Retention
We retain inquiry and contact records unless deletion is requested, deletion is legally required, or we adopt a different retention practice in the future.
We may retain communications for business records, client relationship management, follow-up, dispute resolution, legal compliance, and operational purposes.
8. Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, use, disclosure, loss, or misuse.
However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.
9. Your Privacy Choices and Requests
You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to legal and business record requirements.
To make a privacy request, contact us at:
We may need to verify your identity before responding to certain requests.
10. Third-Party Services and Links
Our website may use or link to third-party services, including GoHighLevel/LeadConnector and other operational providers. These third parties may process information according to their own terms and privacy practices.
We are not responsible for the privacy practices of third-party websites or services that we do not control.
11. Children’s Privacy
Our website and services are intended for businesses and adult users. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, contact us at: